Dynoronix Tuning Services Terms of Service and Privacy Policy
1. Terms
By accessing the website at https://dynoronix.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or Tuning Services) on Dynoronix Tuning Services website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any Tuning Services contained on Dynoronix Tuning Services website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Dynoronix Tuning Services at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Dynoronix Tuning Services website are provided on an ‘as is’ basis. Dynoronix Tuning Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Dynoronix Tuning Services does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Dynoronix Tuning Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Dynoronix Tuning Services website, even if Dynoronix Tuning Services or a Dynoronix Tuning Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on Dynoronix Tuning Services website could include technical, typographical, or photographic errors. Dynoronix Tuning Services does not warrant that any of the materials on its website are accurate, complete or current. Dynoronix Tuning Services may make changes to the materials contained on its website at any time without notice. However Dynoronix Tuning Services does not make any commitment to update the materials.

6. Links
Dynoronix Tuning Services has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Dynoronix Tuning Services of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
Dynoronix Tuning Services may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy
Your privacy is important to us.

It is Dynoronix Tuning Services policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Dynoronix Tuning Services may change this privacy policy from time to time at Dynoronix Tuning Services sole discretion.

Dynoronix Tuning Services Policies with Terms and Conditions.
1. Refunds
The Client pays for the work done by our engineers, not for the result of that work. We will put everything in place to provide a good product and provide full support. All labour we perform must be paid and for that reason, we will not refund in full.

The only conditions for a full refund will be in the following events.

It is proven that our Tuning Services caused any issues outright. e.g. A new turbo was fitted and then blew after our Tuning Services. Data logs showed excessive request of boost.
Before and after Rolling Road/Dyno results are made in the event the vehicle is down on power with our Tuning Services. Prior Rolling Road/Dyno results must show clear evidence that the vehicle made stock power in fair testing conditions.
2. Tuning Services Liability
All Tuning Services is programmed at your own risk, It is the installers responsibility to ensure the vehicle is in good health and worth of a Tuning Services upgrade. Without any before and after data logging, Dynoronix Tuning Services Engineering LTD can not be held responsible for any damage caused to a vehicle. Buying and Programming Tuning Services to any vehicle without data logging before and after is not recommended.

Dynoronix Tuning Services is a Tuning Services provider. We provide Tuning Services altered from manufactures base Tuning Services to provide exactly what the buyer requires. Our Tuning Services is based on the details we receive from the buyer. This includes, Make, Model, Engine Size. This also includes crucial details such as, Mileage and any diagnostic errors.

Any errors in this information can lead to problems with a programmed vehicle. Any problems with vehicles running our Tuning Services that had errors or lack of information at the time of buying our Tuning Services can not be held against us. We can not accept liability for lack of crucial information.

3. Hardware Liability
Dynoronix Tuning Services operates the following terms and conditions with reference to all modifications. You are accepting theses Terms and Conditions by purchasing Tuning Services from Dynoronix Tuning Services Engineering LTD.

Dynoronix Tuning Services hold no liability for mechanical cover as the nature of performance tuning entails that additional stresses are exerted in order to achieve the power gains.

4. ECU File Service Payment Terms
The File Service that is on Dynoronix-Tuning Services.com runs on either a Pay-As-You-Go system or a bulk buy credit system.

External File Services provided on third part portals or over email are invoiced at the end of each month. In the event that an Invoice is not paid inside the 14 or 21 day window. This will result in us freezing your Dynoronix account and no more Tuning Services will be provided until the invoice is paid in full. Pending transactions do not count as an Invoice being paid in full. Accounts will be unfrozen when the outstanding bill has cleared in our payment account.

5. Refunds on Tools
We do not give refunds on any tools unless they are defective and could not be registered. All tools are registered with owners on the server of the tool provider. eg. Alientech, Flashtec ETC.

6. Lifetime Warranty on Tuning Services
We provide a lifetime warranty on the Tuning Services that we install inside your ECU against any bugs or corruption.

7. ECU Tuning Services File Revisions
Here at Dynoronix Tuning Services, we are more than happy to carry out Tuning Services revisions you may need, we understand that every vehicle is different and sometimes require that special attention. Unless the vehicle is a development package. If an engineer believes we are “fighting a losing battle” and there is a genuine problem with the vehicle that is stopping the Tuning Services from acting as it should. We will cap the revision limit to 3 files and a Factory file for testing (If we have access to one). If we do carry out the full 3 File revisions and the vehicle is still proving difficult to work with, we will not be issuing a refund. The vehicle will need to be fixed and have one of the 3 files applied. For Further work to be carried out. Either another file will need to be purchased or another existing account credit will be used.

8. Tuning Services Reselling
Dynoronix Tuning Services are happy for anyone to resell Tuning Services, but we cannot be liable for where the Tuning Services ends up. We can only tune vehicles with the details we have been given. If Tuning Services is then programmed to other vehicles that is out of our hands. Please remember we sell Tuning Services to the person/company who purchases from us, the persons/companies details on the sales invoice. If a person/company then sells this Tuning Services to a retail customer or anyone else and anything happens or becomes faulty. This is not an issue we can help with as the Tuning Services has been resold and the rights to a refund or support are now gone.

9. Mobile Tuning Service.
Full Satisfaction Guarantee — If on the day of your remap when you test drive the vehicle you are unsatisfied for any reason whatsoever we will try to make you happy by adjusting the tuned Tuning Services.

Tuning — Increasing the performance of any engine will exert additional stresses that the engine does not normally undergo.

Most of the modern engines are modular and as such are de-tuned versions of higher specification models but are fitted with the same ancillaries.

This therefore means that in most cases the vehicle will be well within it’s tolerance even when it has been modified.

In saying this, the car will undergo higher stresses and as such can highlight any looming weakness that may not show up on a manufacturers standard tune.

You should be aware that tuning has the ability to highlight any weakness issues with your engine and components and as such Dynoronix Tuning Services Engineering LTD will not be held liable in any instance.

Additional information on particular items is highlighted below:

Turbo – A turbo can fail even on brand new vehicles running a manufacturers standard tune on an engine, they can last from 10 thousand miles up to 150 thousand miles and there is no indication of longevity, due to the high rpm’s they operate at, a simple small weakness can cause failure, when we do performance tuning we utilise a very small

boost increase which is within the specifications of the turbo, this does however have the potential to highlight any weakness and can, although very rare, cause the turbo to fail, this is extremely infrequent, however we cannot be held liable in this instance.

Clutch – The life of a clutch can vary hugely depending on the predominant use, for instance a car used mainly in town will wear the thrust bearing and pressure plate much quicker than a vehicle used predominantly on the motorway, the clutch will undergo additional stress when modified and as such it is not uncommon for it to highlight any weakness in the clutch operation, again we cannot be held liable in this instance.

Coding Patches – Coding patches such as “Pops, Bangs and Crackles” is installed but not covered by any warranties in any way. These Coding Patches are instructing the Engine Management to carry out tasks it would never have to do on standard Tuning Services. Some engines are stronger than others and can handle the Coding Patches, Others can have catastrophic failures, we cannot be held liable in this instance.

Emission Systems Delete – It is not our responsibility to ensure that your region allows you to drive vehicles with emission systems removed such as DPF, EGR, AdBlue ETC.

Please check your Regions current Legislation. We cannot be held liable in this instance.

DTC Delete – We will carry out any task given to us to the best of our ability. Faults being masked by removed the indication Diagnostic Trouble Code (DTC) are the customer’s responsibility and choice to remove these. We cannot be held liable in this instance.

In house vehicle tuning services terms and conditions.

Remap Booking Deposits paid on our website are non refundable.

When you get a vehicle remapped by Dynoronix we give a lifetime software guarantee for the software we install on the vehicle ecu against future corruption or bugs plus we give a 30 day money back guarantee, if you are not happy in the 30 days after the work carried out we will give you a refund minus the installation fee of £60.

We do not cover warranty for vehicle engine components during or after we have worked on your vehicle , you the owner take full responsibility for any faults that might arise for any given reason during or after work carried out by us.

When you use our services you agree to our terms and conditions.